EMERGENCY FIRST AID AT WORK (1 DAY)

• The purpose and main features of the private security industry • The legislation that is relevant to people working in the private security industry • Relevant aspects of health and safety in the workplace • Application of the fire safety principles • Dealing with non-fire-related workplace emergencies • The principles of effective communication and customer care in the private security industry

• The role of a Security Officer within the private security industry • The importance of, and reasons for, patrolling • How to control access to and egress from a site • Basic search procedures • The purpose and function of different types of technology, security and monitoring systems in the security environment • The law and its relevant to the role of a security officer • The importance and purpose of reporting and record keeping

• The principles of managing conflict. Training is delivered in conflict management appropriate to security guard’s role. • How to recognise, assess and reduce risk in conflict situations • How to communicate effectively in emotive situations and de-escalate conflict • How to develop and use problem solving strategies for conflict resolution management • Good practice to follow after conflict situation.

A multiple-choice examination is taken at the end of each uni. A pass rate of 70% or more is needed in both units to be successful and to attain the Accredited certificate from the awarding body.

Onscreen or paper-based MCQ. Exam made up of 10 questions. The MCQ exam is 20 minutes. Pass mark = 70%

Onscreen or paper-based. MCQ exam made up of 16 questions (25 minutes). Pass mark = 70%

Login here to access the study material.